Distributing Operational Knowledge Across a Team

I am sure we have all worked (or work) for companies, teams, or clients where communication of internal information is somewhere on the scale between nonexistent and abysmal. Despite constant advances in information storage and communication technology, I’m sure many of you would agree that we are still not any better at communicating with each other. In this post, I will discuss some tooling options to consider, but more important, cover when, why, and how to use them.