The Human Side of Digital Operations
Published on October 23, 2017
It’s the morning of February 28, 2017, and vast swathes of the internet are unavailable. From individual sites to services that thousands of others rely on — such as Slack, Quora, GitHub and Trello — many are unavailable. You probably remember the day that ‘human error‘ took down so much of the internet, with broad components of AWS that no longer worked. This isn’t the first time an outage has brought the internet to its knees — but the sheer scale of AWS always means that the impact is felt.
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